Terms and Conditions
Last updated: November 2026
These terms apply to orders placed on conwayanglingcraft.ie. By placing an order you agree to them. They do not affect your statutory rights as a consumer.
1. Who we are
Conway Angling Craft, 36 Gledswood Ave, Clonskeagh, Dublin 14, Ireland.
VAT number: IE7190001D
Email: michael@conwayanglingcraft.ie
Phone: 087 348 9712 (Monday to Friday, 10:00–17:00)
2. Products and prices
All prices are in euro and include VAT. Delivery charges are shown at checkout before you pay. We take care to describe and photograph products accurately, but colours and minor details can vary slightly from what you see on screen.
If a product is listed at an obviously incorrect price, or turns out to be out of stock after you order, we will contact you and you can choose a refund or an alternative.
3. Ordering
When you place an order you will receive an email acknowledging it. Our contract with you is formed when we dispatch the goods or confirm that they are ready for collection. We may decline an order, in which case any payment taken is refunded in full.
4. Payment
We accept credit and debit cards, Apple Pay and Google Pay. Card payments are processed securely by our payment providers; we never see or store your full card details.
5. Boats, engines and special orders
Boats, engines, trailers and custom rigging are sold by arrangement. Prices shown on the website are a guide and depend on specification. A deposit is normally required, and lead times vary by manufacturer. We will confirm the full specification, price, deposit and expected delivery date with you in writing before you commit.
6. Delivery
Delivery charges and times are set out on our Dispatch and Delivery page. Delivery times are estimates. If we cannot deliver within 30 days of your order, or by a date we agreed with you, we will let you know and you may cancel for a full refund.
Orders delivered outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.
7. Returns and refunds
If you buy online you have 14 days from delivery to change your mind. Full details, including faulty items, are in our Refund and Returns Policy.
8. Faulty goods and warranties
Goods we sell must be as described, fit for purpose and of satisfactory quality. If something is wrong, contact us and we will put it right in line with your consumer rights. Any manufacturer’s warranty is in addition to those rights.
9. Using products safely
Boating and angling equipment must be installed and used in line with the manufacturer’s instructions. Always wear a lifejacket on the water.
10. Our liability
Nothing in these terms limits our liability where the law does not allow it, including for death or personal injury caused by our negligence. Otherwise, we are not responsible for losses that were not foreseeable when you placed your order, or for business losses where goods were bought for private use.
11. Your information
We use your personal information only to process your order and as described in our Privacy Policy.
12. Complaints
If you are unhappy with anything, please contact us first and we will do our best to resolve it. You can find independent information on your consumer rights from the Competition and Consumer Protection Commission at ccpc.ie.
13. Governing law
These terms are governed by the laws of Ireland, and the Irish courts have jurisdiction. If you live in another EU country, you also keep the protection of the mandatory consumer laws of that country.